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Customer service chatbots with Botpress
Design and publish a chatbot that answers using your company's information.
Who for
Customer service, support teams and training centres.
Results
- Conversational design
- Connected knowledge base
- Chatbot published on web
- Metrics to improve it
Syllabus
Module 1
Design
- Use cases
- Tone and limits
- Conversation flows
Module 2
Construction
- Botpress Studio
- Knowledge base
- Integrations
Module 3
Launch
- Testing
- Publishing
- Continuous improvement
Final use case
A published chatbot that resolves your customers' most frequent questions.