Success story
AI applied to your job
A national digital transformation program for SMEs. Around 600 professionals in different roles, each with their own use case up and running.
600
professionals
50 h
live
100 h
of practice
1
real case per person
The challenge
SMEs from very different sectors wanted their people to use AI every day. Groups mixed admin, sales, operations and management profiles. Many had never used it.
The approach: from task to agent
We did not start with the tool. Each person analysed their real tasks, picked one with potential and took it step by step: first with prompts, then with an assistant and finally with an agent or an automation.
Program structure
01 · 10 h
AI ecosystems and tools
What each tool offers, how to write good prompts and how to use them safely.
02 · 10 h
Process engineering
Map tasks, spot where AI adds value and design each person's use case.
03 · 30 h
AI in my workflows
Build the case: a custom GPT, a chatbot or an automation, test it and present it.
Results
- Around 600 professionals trained
- One real use case up and running per person
- Custom GPTs, chatbots and automations applied to their job
- Shared criteria for safe and responsible use